Return of goods

If you need to return goods, please write to our support, and we will  help you to do it. Before you connect us, we kindly ask you to make sure that the product retains its original appearance, including the manufacturer's packaging and accompanying labels.

If you have any questions related to the return of goods – contact our support service from 9 to 21 daily (GMT+3).

List of goods not subject to exchange or return by the Seller:

1. Goods for the prevention and treatment of diseases at home (sanitation and hygiene items made of metal, rubber, textiles and other materials, medical instruments, devices and equipment, oral hygiene products, eyeglass lenses, child care items), medicines;
2. Personal hygiene items (toothbrushes, combs, hair clips, hair curlers, wigs, hairpieces and other similar products);
3. Perfumery and cosmetic products;
4. Sewing and knitted products (sewing and knitted underwear products, hosiery products);
5. Household chemicals;
6. Jewelry and other products made of precious metals and (or) precious stones, faceted precious stones;